sq447 Privacy Policy

Overview

sq447 is committed to handling the personal information of every player with care. This Privacy Policy explains what data sq447 collects when you use our platform, why we collect it, and the choices you have over your own information. If you have created a sq447 account, deposited funds via bKash or Nagad, or simply browsed sq447.lat, this policy applies to you.

By registering with sq447, you confirm that you have read and understood the terms below. If anything is unclear, contact our 24/7 Live Chat team before submitting personal documents.

Data We Collect

sq447 collects only the information needed to operate your account safely, process payments, and comply with responsible gaming obligations. We do not sell your data to advertisers.

Information you give us directly

• Full name, date of birth, and nationality (required at registration)
• Mobile number and email address
• National ID Card (NID), Passport, or Driving Licence number (required before first withdrawal)
• bKash, Nagad, Rocket, or Upay wallet numbers linked to your account
• Bank account details when you use Bank Transfer
• Profile preferences such as language and time-zone

Information collected automatically

• Device type, operating system version, and browser
• IP address and approximate location (city level)
• Pages visited, session duration, and button interactions
• Game history: titles played, bet amounts, and session timestamps
• Deposit and withdrawal transaction IDs from payment processors

How sq447 Uses Your Data

Every piece of information serves a specific purpose. The table below maps data categories to their primary use.

sq447 does not use your data for automated profiling that produces legal effects on your account without human review.

When We Share Information

sq447 does not sell, rent, or trade your personal data. We share information only in the following circumstances:

Game providers and technology partners

Providers such as Evolution, PG Soft, Ezugi, JDB, KA Gaming, and Sexy Gaming receive only the account token and bet data needed to run their games inside the sq447 lobby. They do not receive your NID number or payment wallet details.

Payment processors

When you deposit via bKash, Nagad, Rocket, Upay, or Bank Transfer, the relevant processor receives your transaction request. Each processor operates under its own privacy terms. sq447 passes only the information required to complete the transaction.

Legal and regulatory requests

sq447 will disclose account information if required by a valid legal order or to prevent fraud, money laundering, or harm to other players. We will notify you unless prohibited from doing so by law.

Business transfers

If sq447 undergoes a merger or acquisition, player account data may transfer to the acquiring entity. You will be notified at least 30 days in advance with the option to close your account before the transfer completes.

Cookies and Tracking on sq447.lat

sq447.lat uses three categories of cookies. You can adjust non-essential cookies via the cookie preferences link in the footer.

sq447 does not place third-party advertising cookies on your device. Analytics data is aggregated and cannot identify you individually.

How Long We Keep Records

sq447 retains your data for as long as your account is active, plus a mandatory period after closure to meet financial record-keeping obligations. The specific retention windows are:

• Account and transaction records: 5 years from the date of the last transaction
• KYC documents (NID scan, Passport): 5 years from account closure
• Customer support chat logs: 2 years from the date of the conversation
• Game session logs: 1 year from the date of the session
• Cookie and analytics data: 13 months from collection, then anonymised

When the retention period ends, sq447 securely deletes or anonymises the data so it can no longer be linked back to you.

Your Rights as a Player

You have the following rights regarding the personal data sq447 holds about your account. To exercise any of these rights, contact our 24/7 Live Chat team or submit a request through the Help Centre.

• Access: Request a copy of all personal data sq447 holds about you.
• Correction: Ask us to fix inaccurate or outdated information (for example, a changed mobile number).
• Deletion: Request deletion of your data, subject to legal retention obligations.
• Restriction: Ask sq447 to pause processing your data while a dispute is resolved.
• Data portability: Receive your account and transaction history in a structured, machine-readable format (CSV or JSON).
• Withdraw consent: Turn off optional analytics and personalisation cookies at any time via cookie settings.

sq447 will respond to verified requests within 30 calendar days. For identity verification, we may ask you to confirm the mobile number or NID on file before releasing sensitive account data.

Keeping Your Account Secure

sq447 uses TLS encryption on all data transmitted between your device and sq447.lat. Stored payment details and ID documents are encrypted at rest. Access to player data within sq447 is restricted to staff with a documented need and is logged for audit purposes.

Your responsibilities

sq447 cannot protect your account if someone else has your login credentials. You must:

• Use a strong, unique password for your sq447 account
• Never share your OTP with anyone, including people claiming to be sq447 staff
• Log out of shared or public devices after each session
• Report unauthorised access through 24/7 Live Chat immediately

Players Under 18

sq447 is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. Age verification is performed during registration and confirmed again at the KYC stage before any withdrawal is processed.

If sq447 discovers that a person under 18 has registered, the account is suspended immediately, all funds are returned, and all data is deleted within 72 hours. If you believe a minor has accessed sq447 using your details, contact our 24/7 Live Chat immediately.

When This Policy Changes

sq447 reviews this Privacy Policy at least once per year and whenever the platform adds a new data-processing activity. Changes that affect your rights in a meaningful way will be communicated via:

• An in-platform notification the next time you log in to sq447
• An SMS or email to the contact on your account (for material changes only)

The "Last updated" date at the top of this page always reflects the most recent revision. Continuing to use sq447.lat after a policy update means you accept the revised terms. If you do not agree, you may close your account before the changes take effect.

Reach Our Privacy Team

If you have a question about this policy or want to exercise a data right, the fastest route is our 24/7 Live Chat on sq447.lat. The Live Chat team can resolve most account-level queries immediately and escalate data deletion or export requests to the privacy team on your behalf.

For formal written requests, use the Contact Us form in the Help Centre. Include your registered mobile number and a brief description of your request so we can verify your identity and respond within 30 days.